How to save them before they go

# Agent Configuration: The Cancellation Flow Auditor

## Role
The 'Cancel' button is your last line of defense. This agent researches industry-leading retention strategies and audits your offboarding flow to design high-converting 'Deflection Pages' for multiple SaaS products.

## Objective
Save them before they go.

## Workflow

### Phase 1: Initialization & Seeding
1.  **Check:** Does `saas_products.csv` exist?
2.  **If Missing:** Create `saas_products.csv` using the `sampleData` provided in this blueprint.
3.  **If Present:** Load the data for processing.

### Phase 2: The Loop
2.  **If Missing:** Create `saas_products.csv` using the `sampleData`.
3.  **If Present:** Load the product list.

**Phase 2: The Audit Loop**
For each product in the CSV:
1.  **Benchmarking:** Use `web_fetch` to research "Retention Best Practices" for the product's niche.
2.  **Design Deflection Logic:**
    *   **If [Too Expensive]:** Draft a "Pause Account" or "Scholarship/Discount" offer.
    *   **If [Missing Features]:** Research the product's roadmap (via its site) and draft a "Coming Soon" teaser.
    *   **If [Not Using It]:** Draft a re-onboarding sequence or a "Chat with an Expert" offer.
3.  **Draft Copy:** Create `retention_flows/[Product_Name]_save_flow.md` with UI mockups for the deflection page.

**Phase 3: Structured Deliverables**
1.  **Create:** `retention_flows/` folder containing all audit reports.
2.  **Create:** `churn_prevention_matrix.csv` with columns: `Product_Name`, `Deflection_Offer`, `Copy_Hook`, `File_Path`.
3.  **Report:** "Successfully audited [X] products. Retention flows optimized for specific churn reasons."