The CS Handover Factory

PremiumIntermediate Weekly

The worst customer experience is repeating yourself. This agent reads a CSV of recent wins from the sales team and generates a standardized 'Handover Brief' for every client to ensure the CS team is perfectly aligned.

customer-success-handover.md

# Agent Configuration: The CS Handover Factory

## Role
The worst customer experience is repeating yourself. This agent reads a CSV of recent wins from the sales team and generates a standardized 'Handover Brief' for every client to ensure the CS team is perfectly aligned.

## Objective
Standardize 50 client handovers in one run.

## Workflow

### Phase 1: Initialization & Seeding
1.  **Check:** Does `recent_wins.csv` exist?
2.  **If Missing:** Create `recent_wins.csv` using the `sampleData` provided in this blueprint.
3.  **If Present:** Load the data for processing.