Splits cart abandoners into 'High Value' (for personal outreach) and 'Low Value' (for automated email).

Customer,Cart_Total,Email
John,1200,john@acme.com
Jane,25,jane@beta.com


High-Value Cart Recovery

Exit surveys are often ignored. This agent analyzes open-ended 'Why did you cancel?' responses, clusters them into root causes (e.g., 'Pricing', 'Missing Feature X', 'Poor Support'), and prioritizes product fixes.

User_ID,Reason_Text
1,Too expensive for what I get.
2,I moved to a competitor because they have an Android app.
3,Support never replied to my ticket.
4,Found a cheaper tool.


The Churn Survey Analyzer

Identifies customers who bought a specific primary product (e.g., Tent) but have NOT yet bought the accessory (e.g., Footprint).

Customer,Products_Owned
John,Tent;Sleeping Bag
Jane,Tent
Bob,Tent;Footprint


Cross-Sell Recommender

Segments users who *only* purchase during Q4 (Black Friday/Cyber Monday) for specific holiday warm-up campaigns.

Customer,Order_Month
John,Nov
John,Dec
Jane,Mar


Holiday Shopper Wake-Up

Flags customers with loyalty points expiring in the next 30 days to drive urgency purchases.

Customer,Points_Balance,Expiry_Date
John,500,2023-11-01
Jane,10,2024-01-01


Point Expiry Nudge

Calculates the optimal review request date by adding 2 days to the actual 'Delivered' timestamp from shipping logs.

Order_ID,Delivered_Date,Email
101,2023-10-01,john@acme.com
102,2023-10-05,jane@beta.com


Review Request Timer

Calculates the average days between 1st and 2nd purchase to identify the optimal window for sending replenishment reminders.

Customer,Order_Date,Order_ID
John,2023-01-01,101
John,2023-02-01,102
Jane,2023-01-15,103


Replenishment Timer

Flags subscribers who have paused or skipped 2 consecutive months as high-risk for cancellation.

Subscriber,Month,Status
John,Jan,Active
John,Feb,Skipped
John,Mar,Skipped


Subscription Churn Risk

Matches unsubscribed email users to a format suitable for Facebook/Instagram Custom Audience upload.

Email,Phone,Name
john@acme.com,555-1234,John Doe


Unsub Retargeter

Identifies customers who are within $50 of the next loyalty tier to trigger a 'Top Up' campaign.

Customer,Current_Spend,Next_Tier_Threshold
John,950,1000
Jane,200,1000


VIP Graduation Alert

Creates a 5-email welcome sequence for each user persona, designed to get them to their "aha moment" fast.

Persona,Aha_Moment,Goal
Agency Owner,Sending first report,Profitable projects
SaaS Founder,Installing the tag,Churn reduction
E-com Manager,Adding first product,Increase AOV


The Onboarding Factory

Identifies high-value customers who haven't purchased in 180 days to trigger a dedicated win-back campaign.

Customer,Total_Spend,Last_Order_Date
Acme,5000,2022-01-01
Beta,100,2023-10-01


Retention AI Blueprints